[Solved] Thunderbird not working - Unable receive messages

[Solved] Thunderbird not working - Unable receive messages

Thunderbird (Email client) Not Working - Cannot receive messages.

Please someone help me.

Asked by: Sundar on Dec 2, 2020.

1 Answer

Priya said: (Wed, Dec 2, 2020 03:32:54 PM IST)

This problem occurs for those using ESET NOD 32 Antivirus.

To fix the problem:

1. Open NOD 32 Antivirus

2. Press F5 to open Advanced settings.

3. From left side menus : Choose WEB AND EMAIL

4. Now from right side : Scroll down to SSL/TLS > Enable SSL/TLS protocol filtering (Uncheck)

Now open Thunderbird and check whether the mails can be downloaded or not.

If everything OK, then enable Protocol filtering (undo the Unchecked in step 4).

If NOT, kindly let me know in this discussion.

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